Refund policy

All sales are final. Returns and exchanges are not accepted.

Handmade ceramic pieces will have natural variations in colour, shape, and finish - these are inherent to the process and part of what makes each piece unique. Every item is carefully crafted and thoroughly inspected to ensure it meets my quality standards before shipping. 

In the rare event that your order arrives damaged or there is an issue with your purchase, please contact me within 72 hours of delivery. Messages are responded to within 24 hours so I can assist you promptly.